KIT EXCHANGE - WHAT TO EXPECT
Due to capacity and scheduling, we are not able to entertain 'walk-ins' at our Quartermaster Stores -- Please only come in if you have an appointment.
After submitting your ticket, the Supply Officer will check our inventory the following Monday evening (long weekends excluded).
Come see the Supply officer at break during the next training night. They will let you know if there is a part in stock that is likely to fit you.
If there is no part available in stock, we will order one, and contact you when it arrives, to set up an appointment.
If there is a part available in stock, the Supply Officer will set an appointment for you at the next Monday available Monday evening.
Your appointment will be added to your Teams calendar in Cadet 365 - you will need to arrange your own transportation, or request a change of date or time through Teams.
At your appointment, expect to try on the part first, to be sure that it fits. If it does not fit, we will try to find one that does. If no suitable parts end up being available, we will place an order and come back to you.
BEFORE SUBMITTING A TICKET:
Make sure that you are certain that you need a new uniform part.
Submit one ticket for each part you need replaced.
Expect the process to take at least two weeks, or longer if new parts must be ordered.
You may be issued a used, but serviceable replacement part (especially FTUs and Boots).